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Customer Reviews

HVAC Preventative Maintenance – Why You Need It

We all know you wouldn’t drive your car 100,000 miles without changing the oil. The same logic holds true for your home comfort system. Which runs MUCH longer than your car is driven. Regular HVAC preventative maintenance is the best way to ensure trouble-free operation and peak performance. Pre-season maintenance is also important. It can help to avoid a system failure in severe hot or cold weather when you need it most, and it can also keep your energy bill from getting out of control. Your unit manufacturer also requires routine maintenance to keep your warranty in effect.

What Do I Get With My True Blue PMA Plan

We provide priority service for our customers who join our True Blue Army. We offer top notch preventative maintenance that will ensure your system runs as efficiently as possible. We have three levels of service plans “Basic Blue, “Silver” &” Big Blue” each plan offers a different added level of service. With all plans you will receive the level of service to keep your unit running in top shape for as little as $10.99 a month!
 

BASIC BLUE **Great service for your system** Only $10.99 a month!

  •  Two maintenance inspections will be scheduled in the fall and the spring **$250 Value + 10% discount
  • Inspecting, cleaning and replacing owner provided filters *optional provided if requested ahead of time
  • Checking proper refrigerant pressures
  • Check and tightening all electrical connections
  • Check and clean condensate drainage system within unit
  • Check, clean & lubricate blower motors, if required. Check and clean bugs and debris.
  • Checking system for proper voltage and amp draw
  • Non-chemical cleaning of either Indoor/Outdoor Coil
  • Insuring that electrical controls are working properly
  • Check all capacitors, contactors, transformers for proper function
  • Check heating operation including ignition sequence, safety controls, and pilot performance if applicable
  • Priority Service over other calls- You go to the top of the line!
  • No afterhours charges
  • 10% Discount on any repair parts & labor for the HVAC service calls for the covered system(s).
  • 10% Discount on indoor air quality items
  • 10% Discount if System Replacement is ever needed while this PMA is in effect or a credit of the entire annual cost of this PMA for that unit will be applied to the cost of your new replacement. Whichever is greater**

 

SILVER **Better service for your system** Only $21.99 per month

  • Two maintenance inspections will be scheduled in the fall and the spring **$450 Value + 15% discount
  • Inspecting, cleaning and replacing owner provided filters *optional provided if requested ahead of time
  • Checking proper refrigerant pressures
  • Check and tightening all electrical connections
  • Check and clean condensate drainage system within unit
  • Check, clean & lubricate blower motors, if required. Check and clean bugs and debris.
  • Checking system for proper voltage and amp draw
  • Non-chemical cleaning of either Indoor/Outdoor Coil
  • Insuring that electrical controls are working properly
  • Check all capacitors, contactors, transformers for proper function
  • Check heating operation including ignition sequence, safety controls, and pilot performance if applicable
  • Priority Service over other calls- You go to the top of the line!
  • No afterhours charges
  • *One Free replacement per plan year of a capacitor, 2-pole contactor, 3-pole contactor, transformer, relay switch, fuse, non-wifi thermostat**some exclusions apply
  • 15% Discount on any repair parts & labor for the HVAC service calls for the covered system(s).
  • 15% Discount on indoor air quality items
  • 15% Discount if System Replacement is ever needed while this PMA is in effect or a credit of the entire annual cost of this PMA for that unit will be applied to the cost of your new replacement. Whichever is greater**

 

BIG BLUE **Best service for your system** Only $32.99 per month

  • Two maintenance inspections will be scheduled in the fall and the spring **$875 Value + 20% discount
  • Inspecting, cleaning and replacing owner provided filters *optional provided if requested ahead of time
  • Checking proper refrigerant pressures
  • Check and tightening all electrical connections
  • Check and clean condensate drainage system within unit
  • Check, clean & lubricate blower motors, if required. Check and clean bugs and debris.
  • Checking system for proper voltage and amp draw
  • Non-chemical cleaning of either Indoor/Outdoor Coil
  • Insuring that electrical controls are working properly
  • Check all capacitors, contactors, transformers for proper function
  • Check heating operation including ignition sequence, safety controls, and pilot performance if applicable
  • Priority Service over other calls- You go to the top of the line!
  • No afterhours charges
  • *One Free replacement per plan year of a universal blower motor, universal fan motor, universal furnace control board, universal defrost board, fan control board, Basic thermostat**some exclusions apply
  • 20% Discount on any repair parts & labor for the HVAC service calls for the covered system(s).
  • 20% Discount on indoor air quality items
  • 20% Discount if System Replacement is ever needed while this PMA is in effect or a credit of the entire annual cost of this PMA for that unit will be applied to the cost of your new replacement. Whichever is greater**

 

 

WHY DO I NEED TO HAVE MAINTENANCE ON A BRAND-NEW HVAC UNIT?

The more you maintain your HVAC system, the longer it’s going to last. It’s going to help keep your utility bills down. Furthermore, your manufacturer requires that you have your system maintained, or failures won’t be covered.

For instance, these are statements from three major manufacturers’ limited warranties:  Trane, Goodman and Lennox.

Trane states: “The products must be properly installed, operated and maintained by a licensed HVAC service provider, in accordance with the product specifications or installations.” 

Goodman states: “Goodman is not responsible for: Damage or the need for repairs resulting from any improper use, maintenance, operation, or servicing.”

Lennox states: “This new Lennox unit must be properly installed, operated and maintained by a licensed professional.”

It’s a fact your unit needs to be maintained. The manufacturers require it, or the failure is not covered under warranty. Unfortunately, most people do not know this is the case until they have an issue because who reads all the “fine print” of warranty information! I sure don’t, so we hope we have made this easy for you.

**Your Prime Example**

Five years down the road after your new unit was installed, it stops working. We get to the home and it looks like the outdoor unit is wrapped in a blanket, because it’s never been cleaned or maintained. No airflow can get through, and it burned up the compressor
Because that unit wasn’t cleaned and maintained, the warranty is VOIDED, it will not cover the replacement of the compressor even though you’re within your “warranty years”