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Very nice people did a
Tuesday, July 17th, 2018Very nice people did a great job had a bad part they fixed it and had us back up and running very good price will call them again i
"Who ya gonna call?" Trueblue!
Sunday, June 10th, 2018MY a/c was installed last July by someone else. It would not get cold and ran forever. I called, and Brian came out and really checked things out. The other guys had installed a TXV (a piece of crap) on my unit and that was the problem. Brian removed it and put in a flowrator piston the size of a pea and now it runs perfect. Brian knows his stuff and now I trust nobody but him. He charged me for his time and didn't try sell me junk I did not need. Call these guys and the ghost in the machine is gone.
True Blue earned another loyal customer.
Monday, May 14th, 2018Brian arrived this morning to look at my A/C and quickly found that the blower wasn't working. Instead of having me purchase a whole new blower (which would have been costly) he dug deeper and found that it was just a bad relay. He could've sold me unnecessary parts and I wouldn't have known any different, but he was honest which saved me hundreds. I know who to call the next time I need any repairs. Thanks again Brian!
These guys are the real deal in sevice
Wednesday, September 20th, 2017Needed a new system and TrueBlue was recommended by my daughter who bought a new system a year before.. Mike, Brian, and the entire installation crew were just awesome... and they beat the competitor's prices by a long shot... Thanks TrueBlue Staff and I tell everybody about y'all when someone asks about Heating/AC Companies... Greg Bradley Garland,Texas
Love our Mini Split Systems
Tuesday, September 12th, 2017True Blue installed new mini split systems for us. From start to finish Mike and Brian were there to make sure everything was done properly and to not only our satisfaction but to their high standards as well. Brian, Mike and their crew are professional and quick to respond to any concerns or issues encountered. Professional, competent and determined that we would be satisfied. We recommend True Blue without hesitation. We LOVE our mini split systems!! Thank you True Blue and crew for making our home comfortable again!
New Faith in the world of A.C. dealings...
Monday, September 11th, 2017We were completely broken down and without air. Brian and his team got to us the same day we called. I had already gotten 2 other bids, both of which were Hollywood prices . And both companies were priced to send their kids and the neighbors kids to college!! True Blue beat them all substantially. If you need things done quickly, call these guys. I've never encountered anyone who worked as hard as Brian did to meet our every need. Not only was their pricing more than competitive, but Brian followed through on every last detail from getting the crew there in a flash to the inspection which went perfectly. Don't bother with any other company. These guys are the best and we couldn't be happier with the price and the customer service. They actually care about what you're going through. We'll never use anyone else and neither should you if you want it done fast, right and affordably. Completely satisfied customers here.
Excellent Friendly Service
Saturday, September 2nd, 2017We recently purchased our home and our air conditioning unit was having intermittent problems, shutting off randomly. I called True Blue and it was the best call I made. They are locally owned and family operated which was important to me. The service technician, Hudson was very friendly and explained everything that he was doing. The cost was very reasonable and the service was prompt. Friendly service provided on the phone and in person. I highly recommend them.
Exemplary dedication to customer satisfaction
Wednesday, August 23rd, 2017True Blue installed a new system for us. There were a number of unanticipated obstacles, Mike and his crew were quick to respond. Professional, competent and determined that we would be satisfied. We recommend True Blue without hesitation.
I Didn't Think Companies Like This Still Existed
Tuesday, July 18th, 2017My elderly father's a/c went out on Sunday 7/16. The inside temp. quickly rose above 90. Brian immediately responded and determined the unit was defective. Brian told my dad the unit was still under warranty and would be replaced at no cost. Brian then paid my dad's hotel bill, which is unheard of! On Monday 7/17 @7am a crew showed up and replaced the unit. I dare anyone to find an AC/Heating company that can come close to True Blue's professionalism, quality and service. Brian, thanks again for taking care of my dad. We'll be referring everyone we know to True Blue!
Absolute Best in People and Quality of work!!
Tuesday, June 13th, 2017Our Son was the first to use the company. He then referred Brian to us and he has always been totally HONEST and has never suggested anything that we do not need. In fact he came by today and assured us that the unit is working properly it just is an older unit. He will be going to our Daughters house soon. This is probably one of two companies I have ever recommended so that speaks volumes about this company .THANKS AGAIN!
Top Notch
Thursday, June 1st, 2017These guys are real stand up guys. Every time have a problem they are on it. Never will ever call another heat and ac company. #TrueBlueForLife
Top Notch
Thursday, June 1st, 2017These guys are real stand up guys. Every time have a problem they are on it. Never will ever call another heat and ac company. #TrueBlueForLife
WOW!!! Old school customer service
Monday, May 15th, 2017True Blue is like a step back in time when Customer Service and satisfaction were the most important thing to a company. They went above and beyond my expectations with my A/C issues over Mother's Day weekend including coming out twice on Sunday (Mothers Day) to get my unit running. and then calling me that night to make sure everything was okay. I am grateful to True Blue and will recommend them to everybody I talk to. Thank you True Blue!!
Best A/C Company ever!
Saturday, May 13th, 2017I came home from work to find my a/c not cooling. I wasn't sure where to find an honest A/C company that I could trust. Thankfully, a friend recommended True Blue to me. The owner, Michael, came out and replaced a part. So glad it was a simple fix and didn't cost a fortune. Michael was very professional and I appreciated his honesty and integrity. Nice to know we have such a great local company to call on if needed. Highly recommend True Blue!
Best Service Ever!
Saturday, April 15th, 2017I wanted someone local and after reading several positive reviews I knew that True Blue was the one! They came out on a Saturday morning within 10 minutes of contacting them. He was honest about what needed to be fixed and what didn't need to be fixed. The price was very fair! I will definitely contact True Blue in the future!
Home Owner
Friday, April 7th, 2017I got Brain,s number from others in the neighborhood who had good results with True Blue. I needed a new unit for the down stairs, Brain was able to beat a competitors bid by quiet a bit and completed the job in just a few hours. They also repaired the up stairs unit. I am very pleased with Brain and Mike and the work they did. Highly recommend them. Thanks True Blue Michael Young
I simply happened up on
Wednesday, April 5th, 2017I simply happened up on this company by doing a Google search. When I called I was looking for someone that would clean my air ducts not realizing that this was a carpet company. With that said, Brian (who did not have to do this) helped me find a credible air duct cleaning service. He helped me avoid a scam from another company with some simple research advice. He did not have to do this! He made no money from me. This indeed is an honest company. Outside of integrity there was no reason for him to do this. I will use this company in the future if the need arises simply because of this experience! Thanks Brian/True Blue!
Wonderful!!!! Mr. Brian Halk serviced
Tuesday, March 21st, 2017Wonderful!!!! Mr. Brian Halk serviced our air and heat pump....What a wonderful job...He is knowledgeable... Personable...Professional....And sets your mind at ease with the layman's terms he uses....Not above our heads...Would highly recommend True Blue heat and air....Thanks again Mr Brian Halk for your wonderful service...Need more businesses with integrity like yours..
I called them this morning
Sunday, January 8th, 2017I called them this morning and they were out here fixing my problem and answering questions by noon. Very satisfied with the service I received ... will be calling them for my yearly servicing and any other future furnace/air conditioning needs I may have. Thank you Brian!
Awesome company
Saturday, October 15th, 2016On 9/19 came home to a warm house and was sick with a cold. A friend gave me the number. He was in the neighborhood and arrived when he said he would. He had the air fixed in a couple of hours. Very professional and did not try to sell me something else. I highly recommend this company!
Great job and great prices
Sunday, October 9th, 2016We woke up to a temperature of over 80 degrees in the middle of summer and took a chance & called TruBlue. He came over quickly and fixed it within the hour. He didn't overcharge us for the work and he didn't try to sell us a new a/c unit. So far, it is still working great. We will use TruBlue again!!!
Woke up on a hot
Thursday, September 1st, 2016Woke up on a hot August morning to an A/C that wasn't working. By 9:00 am it was 94 degrees in the house and we were desperate. Our neighbor had a similar problem the previous week and the high advertised company that he called was more interested in selling him a new AC system than fixing the problem. We decided to call True Blue and see if they would start by checking easy, most obvious things first, or just try to sell us a new unit. True Blue arrived within the hour and immediately looked at the most common problem, a bad capacitor. That cured part of the problem and he immediately tested and replaced a bad relay which completed the repairs. End result - an hour after I called our AC was repaired for $300 less than the neighbor paid that well advertised company. I would call them again and recommend them without hesitation.
Friendly, Quick and Efficient!
Saturday, July 2nd, 2016My wife just got out of the hospital and we got home to find out that the AC was out. We called and Brian came by within one hour on a Saturday during the holiday weekend! We are very thankful our issue was fixed quickly and we will recommend True Blue to all our neighbors. Do not hesitate to call.
My AC died late Friday
Saturday, June 18th, 2016My AC died late Friday evening. I called early Saturday morning and Mike was able to be there and have it fixed within an hour of my original call! Great service and fair price! I was not looking forward to 100+ degrees with no AC. Thanks for getting it taken care of so quickly!!!
Best service and prices ever!!! Truly HONEST company!!
Tuesday, June 7th, 2016I've dealt with several AC companies trough the years, but none compares to True Blue Heat and Air. This is my third time using this company. The first time was last year when my AC motor went out I called them after several people had recommended them in a BST Facebook group and they came on time and fixed it. I was very pleased with their courteous and reasonably priced service. The second time, I texted them at midnight not really expecting a response until the next morning, but they responded and came!! I felt embarrassed because it was a "tripped fuse" that needed to be reset. Today I called in the morning because my AC was not working and despite their busy schedule, they came and fixed it. This time, my AC unit needed a new capacitor. I have never ever given a Google review but these guys are simply worthy of it, and if you are looking for a great but above all HONEST AC/Heat repair company, this is it!! I am a customer for life!! and will recommend them to my friends and family. Thank you guys!!!
Best service and prices ever!!! Truly HONEST company!!
Tuesday, June 7th, 2016I've dealt with several AC companies trough the years, but none compares to True Blue Heat and Air. This is my third time using this company. The first time was last year when my AC motor went out I called them after several people had recommended them in a BST Facebook group and they came on time and fixed it. I was very pleased with their courteous and reasonably priced service. The second time, I texted them at midnight not really expecting a response until the next morning, but they responded and came!! I felt embarrassed because it was a "tripped fuse" that needed to be reset. Today I called in the morning because my AC was not working and despite their busy schedule, they came and fixed it. This time, my AC unit needed a new capacitor. I have never ever given a Google review but these guys are simply worthy of it, and if you are looking for a great but above all HONEST AC/Heat repair company, this is it!! I am a customer for life!! and will recommend them to my friends and family. Thank you guys!!!
Three hours after closing on
Monday, June 6th, 2016Three hours after closing on my first home, I moved in to find out my AC wasn't working. I called Mike around 7:00pm and he was at my home within 30 minutes. He did a complete diagnostic of my AC unit and made several attempts to get it working again for myself and my two young children. After exhausting all possible solutions, he left but promised I would receive a call within an hour in regards to if the unit had any sort of warranty. After only 30 minutes Mike called to inform me that after making several phone calls, he was able to find the warranty. As soon as I gave him the OK to start work his team was out and had everything working within 24 hours. Mike and his guys are honest, trustworthy and straight to the point. I won't have anyone else work on my AC ever again.
Customer Service PROs !!
Sunday, May 29th, 2016Our Air conditioning went out late Saturday night . I needed someone to come out at 8AM on Sunday morning ( Memorial day weekend no less ) to get us going again . I wanted a local business that had great reviews but also 24/7 service . Found True Blue on line and every single review was 5 stars and they are local to Rockwall . I called them at 7:30 AM on Sunday and Mike picked right up. After explaining the problem he said he could be over within the hour. He was 20 minutes early , found the problem condenser ,replaced it and properly mounted it , got the air going and checked the system . THAT is how it's done folks... THAT is how you get and keep getting 5 star reviews form grateful customers . The price was Extremely fair and there was no Up charge for Memorial day weekend/ Sunday early service . Besides being True Blue Professionals ,they value their customers and the service they provide !! . They are the only Heating / Air conditioning guys this New Texan will ever call ! I can recommend them 1000% !!! , Thanks again Mike !!
Customer Service PROs !!
Sunday, May 29th, 2016Our Air conditioning went out late Saturday night . I needed someone to come out at 8AM on Sunday morning ( Memorial day weekend no less ) to get us going again . I wanted a local business that had great reviews but also 24/7 service . Found True Blue on line and every single review was 5 stars and they are local to Rockwall . I called them at 7:30 AM on Sunday and Mike picked right up. After explaining the problem he said he could be over within the hour. He was 20 minutes early , found the problem condenser ,replaced it and properly mounted it , got the air going and checked the system . THAT is how it's done folks... THAT is how you get and keep getting 5 star reviews form grateful customers . The price was Extremely fair and there was no Up charge for Memorial day weekend/ Sunday early service . Besides being True Blue Professionals ,they value their customers and the service they provide !! . They are the only Heating / Air conditioning guys this New Texan will ever call ! I can recommend them 1000% !!! , Thanks again Mike !!
EXCELLENT SERVICE!!!!
Wednesday, May 18th, 2016clearly NUMBER 1# in customer service, even in Bad weather Brian showed up fixed the Problem , was very Courteous, Professional, these Gentlemen will be the 1st Call this family makes in the future when it comes too Any Heating or A/C issues we Encounter!!!! thank you TRUE BLUE!!!
The guys at True Blue
Saturday, May 14th, 2016The guys at True Blue are awesome! I called them because my ac was making an awful noise and I would smell smoke when it would kick on. They arrived at my house about 30 min later and were able to locate the problem right away. I'm a first-time homeowner and had no idea what to expect of the costs and they could have easily taken advantage of that. but it was clear that thats not what these guys were about. They were more concerned about fixing the issue as quickly as possible so my 4 month old was comfortable (it was very hot in my house). They were friendly, professional, caring and honest. And the price was more than fair! I HIGHLY RECOMMEND True Blue!!!
HIGHLY RECOMMEND! Called Wednesday evening
Thursday, May 12th, 2016HIGHLY RECOMMEND! Called Wednesday evening and Brian answered. One of three units not working, upstairs bedrooms. He worked me in and Thursday afternoon all three units were serviced and working correctly. Brian took extra time to explain all necessary work and gave individual prices for each repair. This is second time he's done work for me. He's honest and conscientious. I will definitely call him again when my units need service. You should, too!
True Blue Thank you
Friday, April 29th, 2016I called True Blue Sun night and they were at my house first thing Mon. morning. My unit ,turned out ,needed to be replaced. Mike gave me several options, let me make my own decision, and helped me with getting a loan. The crew that put in the unit in the attic and outside were great. No mess. No loud noise. They were very professional. In just a few hours the unit was in, everything was clean, Mike explain how it worked , and my house was cool. This company treats you with respect. They are vey honest and listen to what your needs are. I will always use True Blue and so will my family. Thanks True Blue.
TRUE RED WHITE AND BLUE
Wednesday, April 6th, 2016Honest prompt and fair ! I'll never use anyone but True Blue A C . Thanks so much Brian and mike!
Excellent Service
Saturday, March 12th, 2016Had a new unit installed. I highly recommend this company. Great work ethics, good price and excellent customer service.
GREAT!!!
Monday, March 7th, 2016This is the best HVAC company that I have use .They will not sale you something that you don't need.Prices are very good to!
Great job, very professional, installed
Monday, March 7th, 2016Great job, very professional, installed a new unit, they've been out a couple of times to fix minor things, they stand behind their product and customer service is the best!
Amazing service
Thursday, January 21st, 2016My heat is working better than ever. Arrived at 4:00 in the after and easily diagnosed the problem and insisted on getting the parts and repairing it that day instead of coming back the next. I will definitely keep this phone number and would recommend him for all future heat and a/c needs.
Exceptional service
Tuesday, December 29th, 2015Brian went above and beyond to repair my heater. He was very prompt, friendly and fixed the problem quickly. He has done work for other family members and came highly recommended. I am glad he was referred to me. I will definitely use them again if I need heat or air repairs or replacement. Highly satisfied!
Have had Brian and Mike
Wednesday, December 2nd, 2015Have had Brian and Mike both out to service my furnace. They were on time, very professional, and made quick work of the repairs. Only company I will ever use in the future. I highly recommend them.
Wonderful guys & service!!
Monday, September 28th, 2015Our AC went out late on a Friday and they were here within 30 minutes of calling and completely got us up & running again! What I loved was their honesty and the fact that Brian didn't mind showing me what he was doing and explaining how everything worked. I love to know the science behind things and he was happy to show me. Not only did Brian get us up & running but he also gave us advice to keep our AC running more efficiently. I will recommend True Blue to anyone needing help with their AC systems; it's hard to find honest repair guys but now I have.
Accounting Tech
Wednesday, September 23rd, 2015The Best and Honest Air Conditioning Guys!!!!!!!!!! We had a company come out to the house to look at the system and he looked at it for about ten minutes and came down stairs and said that we needed a new system, called another company and wanted a second opinion before spending money for a new air conditioner and they never called or showed up to look. We got home yesterday and the unit wasn't cooling at all, Called Brian and he said that he would come out to our house on his way home and fixed our system in about 30 minutes and we don't need a new system at all......thanks Brian for being prompt and HONEST....I would recommend them to everyone........thanks again
Awesome HOLIDAY Service Labor Day
Monday, September 7th, 2015Awesome HOLIDAY Service Labor Day and no air conditioning!! Called these guys and they were here within an hour. Had the unit fixed in less than 10 minutes. Good news: Didn't cost an arm and a leg!! I highly recommend True Blue. Thanks much, guys!!
fan static service and affordable
Thursday, September 3rd, 2015Had True Blue recommend by my realtor. Needed the thermostat changed on an older home I have just purchased. The existing thermostat was older and complicated. They came out the very next day with a simpler model, installed it quickly and the cost of their services were reasonably priced. They are professionals who are respectful and follow through on their promises.
Mini Split and Services
Sunday, August 30th, 2015Brian and Mike provided advise, reccomendations, and professionalism to install a Mini split (priced within our budget) into my wife's workshop.Their expertise and dedication to customers satisfaction and workmanship is more than expected. Well worth the money. I would choose and/or reccomend these guys for any AC work. Thanks True Blue
Keeping it cool
Monday, August 24th, 2015Brian and his team had to drive threw hail to get my A/C fixed no literally they had to drive threw a hail storm to get to my house. After replacing the fan motor the capacitor and adding Freon to the unit at a price the other guys can't beat. True Blue made my house cool again. If you want a honest opinion about your A/C and Awesome customer service call True blue.
Trusted Service
Friday, August 21st, 2015My mom recommended True Blue to me when my house was not cooling properly because the representatives gave such great customer service. I called and talked to Brian and before he set up an appointment he was kind enough to tell me what to check before spending money unnecessarily. The two gentlemen came out the next day and the service was quick and very thorough. I am a satisfied customer and they will be recommended any time. The pricing was very affordable and they told me upfront what to expect. Thank you, True Blue!
So Grateful
Wednesday, August 19th, 2015As a lady on her own when something major doesn't work at my house it is easy to fear being taken advantage of. My call to True Blue has been a great experience compared to what I feared. Not only was the response time great, but the honest experience given was top notch. I had one problem addressed by another company multiple times without correcting the issue. Once my unit stopped working all together and I decided to call True Blue after a night of sweating torment I found a company I can trust and refer others to with confidence. I am so very grateful.
Sunday afternoon..weather in the 90's.
Sunday, August 16th, 2015Sunday afternoon..weather in the 90's. Fan not working on the outside unit. Googled for someone local. Called and they came out right away and had it working in less than 30 minutes. This place will most definitely be on my favorites list.
I came home to a
Tuesday, August 11th, 2015I came home to a hot in hell house mu house was reading 95 degrees I went online to fb and asked around for help and I called 4 places then I saw a message a lady Dawn replied she can have someone out in a few min and she did. Mike came and he showed me what was wrong and fixed my air him and Brian I want to say thanks a whole lot me and my children don't have to sleep in the heat. I feel better and my house is cooling off. .... And it was after hour
I just had my a/c
Tuesday, August 11th, 2015I just had my a/c tune up by Brian and Mike. They did an awesome job, and they were HONEST! I liked that explained everything that they were doing, and they didn't try to overcharge me or sell me something!
Brian and his guys far
Saturday, August 8th, 2015Brian and his guys far exceeded our expectations! They went above and beyond to help us get our air conditioner working as soon as possible during the hottest part of the summer. One of his guys even went to his house during after hours to get a part from his personal inventory so we could get cold air that night. Their communication and service is top notch. I highly recommend True Blue!
Wow what service!
Thursday, July 30th, 2015These guys installed my 5 unit mini-split system in my farmhouse... did a great job! I have already recommend them to others and will continue to do so! Great Job! Lee
Wow!
Friday, July 24th, 2015The outstanding service like these guys provide is very hard to come by nowadays! Responsive, informative, fast, honest, and friendly with the most competitive pricing around. And best of all they spend their time trying to save the customer money instead of everything being a constant upsell. What more can I say? These guys are truly interested in getting the job done and done correctly. True Blue you have earned a customer for life and I am telling everyone I know. Thanks again for your superior service. You are a breath of fresh air in every sense of the phrase.
I have used True Blue
Friday, July 24th, 2015I have used True Blue for heating and AC service in both my personal residence and my rental property. They provide knowledgeable, courteous, timely and affordable service. They truly give exceptional effort to diagnosing and repairing, if necessary, the heating and cooling systems. On the day my AC went out- which was a 100 degree day- they made sure to get me on their schedule promptly and kept me informed as to when they world arrive. A very hot upstairs in my home became liveable and "sleepable" again because of their professional service. Highly recommend them!
Excellent service
Monday, July 20th, 2015My Air broke last month June 2015 and I found True Blue through Google. They came out on a Saturday very quickly and the best part was that the work was fantastic and they charged a very reasonable price. I will use them again and recommend to everyone.
Dependable Service
Friday, July 17th, 2015First, they showed up promptly and when promised - in the middle of July! They resolved the problem quickly, no "upselling" and their charges were very reasonable. Will use them again and recommend them to others. Dennis P.
A Very Satisfied Customer .... You will always have my business and referrals.
Friday, July 10th, 2015Wow what a difference, words I would like to describe my experience with Brian are: TRUSTWORTHY, HONEST, EXPERT, CUSTOMER NEED FOCUSED, SINCERE, DEPENDABLE, PROFESSIONAL AND JUST AWESOME. A month back after seeking repair/replacement quotes from several companies and being told you have a 15 year old unit, its best to replace (5 ton unit, $6500 cost) with a new efficient one, I came across Brian's advertisement. Called him to consult seeking advice, he was the first one who said, let me investigate whats wrong with a FREE service visit. Wow, what a refreshing answer, so I set up an appointment, he showed up on time the same day and discovered the unit was quite low on R-22 refrigerant . He proceeded to find a leak using a leak detector (fancy tool) at the condenser, found none and then checked the coil again no leak found. He cleaned the coil and informed me of his findings. He said the refrigerant was low by close to 5 lbs and he recommended to recharge the unit and test for leaks again. I was skeptical to say yes, as the refrigerant would cost $300. He suggested we try using Leak Freeze as well which is injected in the system to flow with the refrigerant which would seal any small to medium leaks. We proceeded with the Leak Freeze and refrigerant charge (and it did take exact 5 lbs, no more). And the system started blowing cold air. After a few days he came back once again to permanently seal the plenum with Aluminum sheeting , Aluminum Tape and mastic paste (wow customer service). After 1 month my system is still blowing cold air. This repair cost me 5% of the replacement cost option. I heartily thank Brian for his honesty, straight forward advice, and willingness to help with a free diagnostic trip . No one else does this especially during busy summer season. They all wanted to sell me a $6500 new system. THANK YOU, YOU ARE THE BEST. GOD BLESS YOU.
We received excellent service and
Sunday, July 5th, 2015We received excellent service and would highly recommend this company to anyone who needs heat and air repair. We called and got the service the same day. The representative was very thorough, helpful, and was straight to the point and had the repair done within 10 minutes. The representative also was very nice and understanding. We will continue to use this company and recommend others to use this company as well!!
very impressed with your company.
Thursday, July 2nd, 2015very impressed with your company. called for service later in the afternoon, they came out within a couple of hours , repaired a/c unit. charge to fix unit very reasonable. I will definitely use again, and will refer them to anyone needing a/c repair.
My air conditioning went off
Thursday, July 2nd, 2015My air conditioning went off on a Sunday. I thought I was doomed. My wife called a couple of companies that she found on Internet and they were willing to show up by Wednesday at the earliest. I remembered a local company that had been recommended by some neighbors and gave them a call. The guys from True Blue happily answered the phone and said they would be at my home in a few hours, not days. When they arrived they were professional, courteous, and went above and beyond to be helpful. They described what they were doing step by step and even taught me a few things about my system. The house is cooling down, my family is happy, and they are on to help the next person. Thanks True Blue, you have a customer for life. I will definitely recommend you to others.
Saved by Brian and Mike!!
Tuesday, June 30th, 2015My daughter and her family were here from Austin. The A/C was not working as usual. I called Brian and explained to him how the A/C was running. He was ill and Mike was out on calls. He called Mike and called me back two more times to let me know that Mike was coming and about what time. He assured me he would be at my house the same day. Sure enough Mike called and was out within about 3 hrs. I was so happy to have it fixed the SAME DAY I called. Mike let me know everything he was doing for my unit and how it should work in the future. I will most definitely use these guys in the future. We were all soooo grateful for the quick service and cool A/C. Thank you both Brian and Mike so much
The Best AC guys around
Monday, June 29th, 2015Brian and Mike were brilliant. We had the flood of Noah going on with our split unit. Brian was over within a few hours of being called and struggled with it for an hour before it stopped dripping. Unfortunately, the problem returned that night because the unit had been mounted wrong in the first place by our contractor. Brian returned with Mike the next day and together they reinstalled the whole thing for half a service call's fee. Brian was over once last year to refill the freon and that's how we learned of them. These guys are professional, polite and get the job done right. They are willing to work with you and bring a great can do attitude with them. I would not call anyone else for anything AC or Hvac related in all of DFW. Rock on, True Blue - your customers love you!
Kind of service you always hope to get but rarely receive.
Sunday, June 28th, 2015Most companies talk about reliable and great service but never come close to fulfilling my expectations but True Blue comes through and now they have retained me as a loyal customer. Honest, efficient, helpful
Fast, thorough and goes beyond expectations
Friday, June 26th, 2015Tried to arrange a/c repair through my home warranty company but all of their service techs were 5 days or more before they would even come look at my unit. Called True Blue who answered the phone immediately and fixed my air conditioning that night. I could tell they were dead tired from working all day and it was late, but that did not keep them from doing a very thorough job and NOT cutting corners. I am very happy with their service and professionalism. As a side note, the warranty company is doing everything they can to not pay the claim. Brian has personally called them several times trying to get my claim to go through. This shows me how much they care about their customers and how they go above and beyond to take care of their customers.
struggling ac concern
Friday, June 26th, 2015Called brian late thursday afternoon showed up just within few hours fixed problem for a very reasonable price would highly recomend them to every and anyone. Very satisfied
My AC quit on me
Thursday, June 25th, 2015My AC quit on me at the start of summer. I called True Blue and they did everything they could to save my old unit. When that didn't work (my unit was very old, rusty, and wobbly) they replaced it. Their price was reasonable and, above all, they are honest. I would recommend them with total confidence in their professionalism and expertise.
Awesome all the way!
Thursday, June 25th, 2015Called on a Thursday,new unit installed Saturday...Clean,Respectful and very Honest! No high pressure tactics and they wont try to sell you something you don't need...With the service we got true bkue has a customer for life....Thanks Guys....Tim and Paula Burden
I had a different problem
Monday, June 22nd, 2015I had a different problem with my a/c so once again I called Mike & Brian. They are very prompt & professional and very fair with their pricing. Again I would recommend them to all my family and friends.
The best HVAC guys around hands down
Sunday, June 21st, 2015Brain & Mike with True Blue heat/Ac are very knowledgeable and what they do in their field. They showed me everything they were doing. No hidden B-S. These are the guys to call when you need HVAC work done. They will get all of my clients and friends and family's work I know. You guys did a great job. Thanks for all the hard work.
There ya go again!
Tuesday, June 16th, 2015There ya go again guys! Doing an awsome job. Not only did ya make a second call to my house on Sunday, but you took care of my church yesterday. And you were sure fair with the price too. It means alot because its a new church and doesn't Have much money. Thanks again guys! You are truly the best. Steve A.
Awsome
Friday, June 12th, 2015I know contractors, its my living. These guys are the best around. At the drop of a call they came out. 10 pm at night! Worked 2 1/2 hours to fix the Problem. Thats 12 midnight! Nobody answers calls like that anymore. But not only did he fix it. But was super good guy and did not, repeat, did not price gouge me. So much i had to throw in a few extra bucks just to feel better. I will never use or recommend anyone other than True Blue. Please give them a try! Steve A. Caddo Mills, Tx
My go to HVAC guys
Wednesday, June 10th, 2015The True Blue guys are experts and very fairly priced. They do whatever it takes to get the job done for the least amount of money and they do it with a smile. Very easy to work with and very reliable.
Impressive service, reasonable price. I
Tuesday, June 9th, 2015Impressive service, reasonable price. I called them at 8:00 a.m. on a Saturday morning and they were there before 9:00 a.m. 15 minutes after arrival they had my A/C back up and running before the summer heat could set in. Friendly, professional service at a reasonable price.
A/C was not cooling, called
Monday, June 8th, 2015A/C was not cooling, called around and found True Blue Heat and Air. Called on a Saturday morning at 8:30am and Brian and Mike where at my house at 10:30am as promised. Fixed problem, very nice and professional. Price was very reasonable, would recommend them to everyone. Thanks again for prompt service!
I emailed True Blue on
Sunday, June 7th, 2015I emailed True Blue on a Sunday morning about my AC repair not expecting an answer, but they responded and told me that they can do it same day. Brian was on time, efficient and made sure everything was running okay before he left. I was impressed. I do not regret calling them. Will definitely recommend.
Our AC was freezing up
Saturday, June 6th, 2015Our AC was freezing up and we had someone come and look at it. When he got there he said he couldn't mess with it cause it was frozen and he couldn't come back out until Friday or Monday. We called True Blue and they came out within a few hours. Brian looked at it, told us what was wrong step by step and had it fixed within a few hours. Will definitely recommend them to anyone!
My Heat Pump stopped working
Saturday, May 23rd, 2015My Heat Pump stopped working several months ago. It was late evening but Brian kept his word and came to repair our unit. My wife and I could tell he had had a long work day. The repair saved us from having a cold night. Thanks Brian, you can have your customers call for a referral.
“These guys know their stuff
Thursday, May 21st, 2015“These guys know their stuff and they are honest and helpful. This is the second time I've had them out and I have been very pleased. They are my "Go To" HVAC guys.”
“The first quality was the
Wednesday, May 20th, 2015“The first quality was the comfort zone I felt. They took the time to explain every detail and shared their work at every step. They were cautious with my equipment and cleaned up. Future maintenance was explained and they left me feeling secure with their work. I would recommend them to anyone .”
Great service. I highly recommend
Wednesday, May 20th, 2015Great service. I highly recommend True Blue. I called at 9am and they where there by 10:30am. They had me up and running by 11:30. I couldn't be happier
Highly Recommended!
Tuesday, May 19th, 2015The guys at True Blue are great! Friendly, know what they're doing, great service overall!
Fantastic
Tuesday, May 19th, 2015I highly recommend these guys. I'm very pleased with their service, their rates, and most of all their honesty. They are very professional and friendly. If you want your heating and AC done right these are the guys you want to call.
I was very pleased with
Sunday, May 10th, 2015I was very pleased with the work by both Mike and Brian. Mike found the coil I needed the next day and was at my home for almost 6 hours into the evening/night until my unit was back up & running. I would highly recommend them to all my family & friends.
EXCELLENT SERVICE! We highly recommend
Saturday, May 9th, 2015EXCELLENT SERVICE! We highly recommend True Blue!! Our heater went out a couple of months ago and after being stood up by the first place I called, I decided to call ... BEST DECISION EVER! They came out the same day and within minutes the problem was fixed. Since when it rains it pours... our A/C went out last week. I immediately called, and again, they came out the same day. Instead of him telling us that our unit needed to be replaced (like we've been told in the past by other A/C companies), we were impressed with how he truly cared about fixing the issues and saving us as much money as possible. He took the time to explain everything he did to insure that we understood and were satisfied with the repairs he made. True Blue Heat and Air IS ABSOLUTELY THE BEST HEATING AND A/C COMPANY AROUND! Their service is amazing and their prices can't be beat! ******* HIGHLY RECOMMENDED! *******
I would highly recommend
Thursday, May 7th, 2015I would highly recommend True Blue Heat and Air for any of your Heating/AC needs. Brian was fast, courteous, honest and did outstanding work for us on our units when we were in a bind. Five Star and absolutely top notch!
On a Friday afternoon by
Wednesday, May 6th, 2015On a Friday afternoon by AC went out! I called 4 or 5 different AC companies and they all said they were too booked upped for the day and just could not get to me… for me that was not an option because it was already HOT! I called and even though he had a full schedule he made the time to come out and fix my AC quick and at a very reasonable price! I found my new “go to” AC company! Thanks True Blue Heat and Air!
True Blue Heating and Air is
Sunday, May 3rd, 2015True Blue Heat and Air is the place to call! Brian is always on time, extremely honest, very knowledgeable, and he's the nicest guy you will ever meet. Best of all, their prices can't be beat!
My AC needed repair and
Monday, April 27th, 2015My AC needed repair and the regular guy I've used is no longer in business so I did an online search and boy, did I find a great company...True Blue Heat and Air! Brian was timely, knowledgeable and delivered excellent service. Definitely my choice on AC repair.
Had a great experience! Brian
Thursday, April 23rd, 2015Had a great experience! Brian was very nice and explained everything we needed to know. Our air conditioner is running great now. I would definitely refer this company to a friend!!!!!”
True Blue Heating & AC are
Thursday, April 23rd, 2015True Blue Heat and Air are honest and reliable. We have used them twice now and both times i have been satisfied with the job they have done. They really cared about getting my heater running again for my family in the middle of the winter and came to my house right away. I highly recommend them to anyone needing work done to there units.
I have dealt with many
Sunday, April 19th, 2015I have dealt with many AC guys over the years. True Blue Heat and Air stands out as professional and honest. I highly recommend them.
Very Excellent Service
Sunday, March 29th, 2015I called on Sunday, expecting a voice mail for a call back to set up an appointment but not at all - they answered and was onsite within and hour with no up-charge. Walked me through everything they were doing without hesitation (I'm in their business like that) and I got to say - Brian knows what he is doing... Really liked him and wish True Blue Heat and Air the best. They have a new client with me
TOMMY VASELO
I would like to thank Brian for the excellent job he has done on my air conditioning. I have know Brian for most of his life because he went to school with my kids. Brian is as honest as the day is long & I would trust him with any thing in my house! I used him exclusively since 2012. I had a bad experience with my last air conditioning company. I told Brian I had a bid to replace all my air conditioning of $10,000. Brian said he would check it out & give me a bid. He came back about 1 hour later & told me every thing looked ok with the units. All I needed was a leak fixed & a little refrigerant . Total cost was a far cry from $10k! Brian & Mike want to earn your business & this is what it takes from an retired person living on a fixed income! If you want a fair price & some one honest call True Blue Heat and Air if you need your air conditioning checked out before it gets hot! These are honest hard working people starting up a small business & not trying to make a killing off of retired people most of these air conditioning company's think we have $20k laying in the bank!
Satisfied Customer
Sunday, March 22nd, 2015After being told by many A/C companies telling me I need a whole new unit, True Blue Heat and Air Fixed my unit for a fraction of the cost quoted by other companies. Thank you for saving me so and getting my unit back in service!! A honest and reliable company I will use from now on.
Homeowner
Saturday, December 13th, 2014I called Brian because my puppy had chewed through wires on my air conditioning unit. He was there the same day and fixed it so that she would be unable to destroy the wires again. Brain went above and beyond what was asked of him. He was very honest, friendly, and kind. With True Blue Heat and Air you can expect high quality work done for a very reasonable price. I highly recommend them.
Business Owner
Monday, December 8th, 2014I am one of the owners of cork and bottle in Royse City Texas. Brian has done many jobs for us here at the store. True Blue Heat and Air is no bull they're honest truthful and they will not try to take advantage of a person. Unlike other companies who show up tell you one thing then the cost is different when it's finished .Brian always tells you exactly how much it will cost up front no matter how much work he has to put into it the price doesn't change. These guys are for real, I know it's hard to believe that an air-conditioning company can be so honest, but you will believe it if you give these guys a call. I am very satisfied and I recommend this company to anyone who needs an honest air conditioning company here in Royse City and the surrounding cities. Honesty is everything to me and these guys are the most honest people I have ever used in 20 years of owning a business ,give them a shot trust me you'll be very happy and satisfied.
Amazing service! Fast and reliable. Had my heat working in no time.
I an a realtor for Remax in the DFW area and I personally use True Blue Heat and Air to upgrade systems in many of my clients homes. I would Highly recommend them to anyone in need of service or installation. They offer the highest quality at the lowest price. By far the best heating and cooling company around in the DFW.
Amazing Service! My air conditioner broke and I needed immediate service. I called them and was able to schedule an appointment for after work hours (they have a variety of hours to serve people who can't just do the 8-5.) The two technicians that came out were friendly and knowledgeable. They explained the process to me, got everything set up for me and kept everything very organized. I'm very happy with my experience with them!
They say, "No bull no hype Just done right," they aren't lying! After a super hot 100+ degree weekend, my A/C failed. I called them first thing Monday morning, and by noon, the A/C was back up and running. Brian was polite, on-time, and thorough. Even though I had self-diagnosed a problem that could have cost hundreds of dollars, he didn't just blindly fix it. He found the true issue, and saved me a bunch of money. Thanks True Blue Heat and Air!
I purchased an Air Conditioner in July 2013 and everything was discussed and negotiated. I was treated more than fairly and the installation was outstanding The tech was on time and did everything to the last detail and then a few things he did not have to do unrelated to the AC installation. I switched from another company that I had been doing business with for almost 15 years.